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Welcome to My New Spirit Naturals
Privacy Policy (see Return Policy below)


We at My New Spirit Naturals are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us.

My New Spirit Naturals has established this Online Privacy Policy so that you can understand the care with which we intend to treat your Personal Information.


Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit My New Spirit Naturals Web pages without telling us who you are or revealing any Personal Information about yourself.


If you choose to provide us with your Personal Information on the Web, we may transfer that Information within My New Spirit Naturals or to My New Spirit Naturals third-party service providers, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world.


My New Spirit Naturals strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, My New Spirit Naturals intends to adhere to the principles set forth in this Online Privacy Policy even if, in connection with the above, we transfer your Personal Information from your country to countries that may not require an "adequate" level of protection for your Personal Information. In other words, our goal is to provide protection for your Personal Information no matter where that Personal Information is collected, transferred, or retained.


Cookies and Other Tracking Technologies
Some of our Web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about Web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.


You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Web site.


Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; click stream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.


Wherever your Personal Information may be held within My New Spirit Naturals or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure.


To the extent that you do provide us with Personal Information, My New Spirit Naturals wishes to maintain accurate Personal Information. Where we collect Personal Information from you on the Web, our goal is to provide a means of contacting My New Spirit Naturals should you need to update or correct that Information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your Personal Information to My New Spirit Naturals and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.


Third Party Services
Third parties provide certain services available on on My New Spirit Naturals' behalf. My New Spirit Naturals may provide information, including Personal Information, that My New Spirit Naturals collects on the Web to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which My New Spirit Naturals maintains its Web site and mailing lists. My New Spirit Naturals will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on My New Spirit Naturals' behalf.


My New Spirit Naturals does not intend to transfer Personal Information without your consent to third parties who are not bound to act on My New Spirit Naturals' behalf unless such transfer is legally required. Similarly, it is against My New Spirit Naturals' policy to sell Personal Information collected online without consent.


Your Consent
By using this Web site, you consent to the terms of our Online Privacy Policy and to My New Spirit Naturals' processing of Personal Information for the purposes given above as well as those explained where My New Spirit Naturals collects Personal Information on the Web. Should the Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our web site for a reasonable period of time.

Return Policy


Damaged Products:
Damaged products should be reported upon receipt of shipment. Please notify customer service. DO NO DESTROY THE ORIGINAL PACKAGING. A shipping representative may return t to your residence/establishment to pickup the damaged product. As a courtesy we will re-ship the product and file a shipping claim on your behalf.


Please notify us upon receipt for any mis-shipments to your order. We will gladly verify our packing slips and, if necessary, re-ship the correct product at our cost. As an alternative, you may choose to keep the product at a 15% discount off retail prices, or return per our instructions.


Defective Products:
If you feel a product is defective please contact us within 30 days of receipt to request a replacement. Please contact Customer Service to acquire a Return Authorization number. Products returned without an RMA number will be discarded without reimbursement.


Product quality can be a matter of personal preferences and experience. We are unable to replace, exchange or credit an opened, perishable, and/or used product. However, if you have ordered multiple units of a product and it is not t your satisfaction you may return remaining up opened products within 30 days of order and at the customers expense. You will be assessed a 20% restocking fee for this service.